1. What is collected Members: your email address, name, shipping address, what you contributed, and what coffee you claimed. Farmers and station staff: your name, member reference, phone number, mobile money number, village, tree count, and the deliveries you make. 2. What it is used for Running the cooperative. Sending you your coffee, sending farmers their delivery receipts, keeping the ledger, and meeting record-keeping obligations. 3. What is not done with it Your data is not sold. It is not shared with advertisers. Farmer phone numbers are not given to third parties for marketing. 4. Who can see it A station's records are visible to that station and to cooperative operators. One station cannot see another station's farmers. Members can see their own records in full. 5. IP addresses Where an IP address is recorded — for example as evidence of a signature — it is stored as a one-way hash, never as the address itself. 6. Messages Delivery receipts are sent by SMS, USSD or WhatsApp depending on the country. Message content and delivery status are retained so a farmer who says they never received a receipt can be answered. 7. How long Financial records are kept as long as the law requires. Everything else is kept while you are a member or a registered farmer, and for a reasonable period after. 8. Your rights You may ask for a copy of your data, ask for corrections, and ask for deletion of anything not required for financial records.
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